How to make event badges accessible

On the badge

• Two or three fields, nice and big. The fewer details, the bigger the text. We explain it in what to put on an event badge.
• Black on a white label, which gives the best contrast.
• The profile, written out. If you tell profiles apart by the colour of the lanyard, badge card or wristband, put the pass type on the label too: some people can’t tell colours apart.
• On a phone or on paper. The badge arrives as a PDF by email: it can be zoomed in on screen or printed at home.

On the registration form

• Add a question asking whether the person needs anything: wheelchair access, coming with a companion or help at the desk. The form takes whatever fields you need.
• It’s health data: only ask for it if you’re going to use it, explain why and ask for their consent.
• Everyone should have their own ticket or badge, companions included.

At the desk and the doors

• If the venue allows it, a lower service point. If not, someone comes out from behind the desk to help.
• With the right number of points, queues are short, so a separate queue isn’t usually needed.
• We check access with handheld scanners (PDAs), at doors without barriers: there are no turnstiles to get past. If the venue has an area reserved for people with reduced mobility, the badge opens it like any other zone.